VeryOldGrandmother.com

One V.O.G.'s Thoughts for the Day

Online Grocery Shopping

Nov 302010

I wonder how many of my fellow bloggers order their groceries online and what your experiences have been?

Each time I personally have done so I have had hysterics after sitting for well over 2 hours to set up my order and then having some problem crop up. Whenever there is a problem a call to “Customer Services” receives the same reaction: “we’ve just changed our software and are experiencing difficulties on the website” – not one of them can resolve my problem and they just leave me to abandon the order.

Fortunately I’ve usually managed to solve things myself after that and still have the order delivered – and the delivery men are excellent and so friendly and helpful.

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